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Leo Stapleton posted 3 months ago Admin
If the vin is blank it was like that when you put our device in there, but if you Contact our support department through the chat bubble at the bottom right of our website, or open up a ticket via the support portal on our website (https://derivepower.freshdesk.com/support/home) you can send the stock file from the device and we can take a look at it and see if there is something we can do!
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