This indicates that there is firmware corruption and potentially a hardware failure on your unit. This can also be triggered by a failed update over WIFI.
- Check the Device info: scroll down 4 quarters of the way and you will see “Vbatt” which usually next to it would indicate that there is an ADC error.
- Check for Device Info: Tune Revision Check to see if it has a N/A or missing from the device.
- Use the Device updater, “display device settings and serial number” this way you can access the menu and be able to confirm if any of the data is missing. Without having to get into the device info menu.
- If you find missing data, select Automatically check for updates.
Device Name: LivewireTS
Device Part#: 5015PN (FORD)
Serial Number: LT010320814BF
Firmware Version: 1.1.1.19 build 0
MB SCM: b03ea84
Preloaded Tuning: Supported
Custom Tuning: Supported
Tune Revision: N/A
Market: US
Unlocks Left: 4
Married Status: Unmarried
Total Flashes: 9
Support Info: N/A
VBatt: ADC error
Wifi Version: 0.0
EEC Type: 65535
If you continue to have this issue, please contact us at techsupport@derivesystems.com or visit our chat option on our site sctflash.com (To speed things up make sure you have the device and access to a Windows-based PC. We will ask for your ID and Password to connect through TeamViewer. You can download that here.)