What to do If You Get an Error Code

Modified on Mon, 24 Oct, 2022 at 12:25 PM

Error codes are designed to tell you what the issue is. Snap a photo of the screen or record all the information on the screen associated with the Error Code. Follow the instructions on the screen. 

If the issue still exists, try searching the specific code the device is giving you in our support section to see if there is additional information. The most common error codes will be listed with any specific troubleshooting steps that you might be able to try.

If the issue persists, please contact our Technical Support Team using the "Contact Support" button below. Please make sure that you have your device, vehicle, and access to a PC computer with internet access.