The vehicle most likely has a new manufacturer flash that we will need to add to our database. If you come across this error, please connect your device to a Windows-based computer and contact our support team. Make sure the error "013" is in the subject.
Please get in touch with us at techsupport@derivesystems.com or visit our chat option on our site, bullydog.com. Make sure you have access to a windows based pc, the device, and the vehicle when you do. Thanks.