How Long Does an RMA Take?

Modified on Tue, 4 Oct, 2022 at 10:29 AM

The time frame for repairs is 7-10 business days from the time our returns team receives it. At times it will be longer due to high volume or holiday closures. If you have an email on file you will be notified of the device coming back to you when it is ready to ship. 


*Federal holidays that FedEx observes as well as closures for our company during Holidays will delay shipments.


We will be closed to observe the following holidays:

    Memorial Day                                     May 30

    Juneteenth                                         Jun 20

    Independence Day                            Jul 4

    Labor Day                                          Sep 5

    Veterans Day                                    Nov 11

    Thanksgiving                                    Nov 24

    Day After Thanksgiving                     Nov 25

    December 25th  Celebration    Dec 26




You can find the latest FedEx observed holidays by country Here