Start up loop error*

Posted 5 months ago by Luis De Leon

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Luis De Leon

My BullyDog GT Platnium Gas tuner keeps cycling the same start up asking for Make,Model,Motor,Year and then loads and goes dark for 5sec like usual and then shows the same start up page asking for all that information all over again and again. How do I fix this? Is it a connection or SD card problem or is the screen monitor not and I have updated with the Light agent already.

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Leo Stapleton posted 5 months ago Admin

Reach out to our tech support department for that issue, you will unfortunately most likely need to send it in but we will have to troubleshoot more in depth for that.  We can be reached through starting a ticket at the top right of this page: https://derivepower.freshdesk.com/support/home or you can chat in during business hours, the chat bubble is on the bottom right side of our website!


Hours: Monday-Friday 9am-6pm EST closed for lunch 1-2pm EST


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